A phishing message used real Booking.com reservation context to push a fake credit card verification page. Reporting it should have been simple. Instead, the official support path led through booking bureaucracy, hidden contact options and finally an email asking for the reservation PIN. After a breach involving customer data, Booking.com appears less like a platform prepared for cyber abuse and more like one still searching for the right department.
Tag: booking.com
Booking.com — Flights are a Trap, and Vueling is the perfect Airline for It
Booking.com turned a simple flight booking into a bureaucratic ambush, while Vueling treated standard cabin baggage like an optional luxury. Hidden details, broken post-booking clarity, useless support, and a dead-end check-in process turned an ordinary trip to Barcelona into a perfect case study in how not to treat customers.
alexreusch 